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2021/04/27
Since April 29th to May 5th is a national holiday in Japan, we will not be able to respond to customers’ inquiries in time during this period. We will reply to customers' inquiries after May 6, ·thank you for your understanding.
2021/03/29
We made a page that you can check the shipping status. Please confirm your order's current status here before contact us.
2020/05/07
EMS Japan suspended parcel delivery to United States,Switzerland,Indonesia.

Because the EMS Japan suspended parcel delivery to United States,Switzerland,Indonesia. Our site stopped delivery to United States,Switzerland,Indonesia during the suspension period. We are very sorry for the inconvenience.
There is no exact deadline for the suspension, and it is difficult to predict when it will be reopened now. we will start shipping immediately after the suspension was over, and hope to get your understanding. thank you,best regards.

2020/04/10
EMS Japan suspended parcel delivery to Australia starting 10th April.

Because the EMS Japan suspended parcel delivery to Australia starting 10th April. Our site will stop delivery to Australia during the suspension period. We are very sorry for the inconvenience.
There is no exact deadline for the suspension, and it is difficult to predict when it will be reopened now. we will start shipping immediately after the suspension was over, and hope to get your understanding. thank you,best regards.

Geek Jack is operated by transcosmos inc.
We, transcosmos inc., have been managing numerous cross-border E-Commerce websites. We sell and ship worldwide.

Payment Methods

We offer a payment system which
complies with international security standards. The following credit cards can be used for your payment.

Shipping and Delivery

We offer fast shipping via Japan Post's EMS. Estimated Delivery Time (for Asia and Oceania)
Click here to view the estimated delivery time for other countries.
https://www.post.japanpost.jp/int/deli_days/ems/kanto_en.html

Customer Service

We offer customer service in English and Chinese.
Since April 29th to May 5th is a national holiday in Japan, we will not be able to respond to customers’ inquiries in time during this period. We will reply to customers' inquiries after May 6, ·thank you for your understanding.

About Us

transcosmos inc. has been managing numerous cross-border E-Commerce websites.
We have a network of 75 overseas locations, and we ship Japanese products to the world.